Returns & Refunds Policy
At TTRacing, we stand behind the ergonomic quality of our chairs and offer a 7-day return policy for items in original condition. If your seating experience isn't perfect, we are committed to facilitating a smooth exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team within 7 days of delivery with your order number and photos of the product in its original packaging.
- 2.Review and Approval
Our quality control team will review your request within 48 hours to ensure the item meets our return eligibility criteria.
- 3.Secure Packaging
Disassemble the chair carefully and pack it back into the original TTRacing box to prevent damage during transit.
- 4.Collection and Refund
Once your return is collected and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.